JeetCity Casino Terms and Conditions

Welcome to JeetCity Casino. These Terms and Conditions govern your use of our website located at jeetcity.com and all services we provide through it. By registering an account, accessing our platform, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you do not agree with any provision herein, please do not use our services.

1. About Us and Licensing

At JeetCity, we operate under the brand name JeetCity Casino. Our platform is owned and operated by Novatrix SRL, incorporated under the laws of Costa Rica, with company registration number 3-102-893958. Our registered address is: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Paysafe transactions are processed by Novatrix SRL. The arbitration seat is Costa Rica.

We hold e-gaming licence No. 0000002, issued by the Tobique Gaming Commission (Tobique First Nation, Canada). For Alternative Dispute Resolution, we partner with EGIS, operating under Tobique Gaming Commission regulations. If you have an unresolved dispute, you may contact EGIS directly at disputes@egis-adr.com. Players asking "is JeetCity legit" or "is JeetCity safe" can verify our licensing details at any time by contacting our support team.

2. Eligibility and Registration

2.1 Age and Legal Capacity

To use our services and complete JeetCity registration, you must be at least 18 years of age or the minimum legal gambling age in your jurisdiction, whichever is higher. By creating an account, you declare that you meet this requirement. We reserve the right to request age verification documents at any time. If we determine that a player is underage, we will close the account immediately and return any real-money deposits, minus any winnings generated.

2.2 Account Registration

When you complete the JeetCity sign-up process, you must provide accurate, current, and complete information. Each player is permitted to hold only one account. Duplicate accounts may be closed, and any associated balances or winnings may be forfeited. You are responsible for maintaining the confidentiality of your login credentials. We are not liable for any losses resulting from unauthorised access to your account.

2.3 Restricted Countries

Here at JeetCity Casino, we are unable to provide real-money gaming services to residents of certain jurisdictions. Players from the following territories are strictly prohibited from participating in real-money play:

• Afghanistan, Albania, Algeria, Belarus, Belgium, Bulgaria, China, Cuba, France, Iran, Iraq, Israel, North Korea, Russian Federation, United Kingdom, United States of America, and numerous other jurisdictions as listed in our full restricted countries schedule (T&C §2.4).
• Players who violate this policy are not entitled to refunds or withdrawals of any kind.
• Players from Sweden are not eligible for any bonuses, promotions, VIP programmes, or loyalty-point exchanges.
• Finnish players are additionally ineligible for any deposit-based bonuses.

We prohibit the use of VPNs or any other technology to bypass our geo-restrictions. Any attempt to circumvent these controls may result in the confiscation of winnings and permanent account closure.

3. Game Providers and Availability

At JeetCity, we offer access to over 10,000 pokies and 1,500+ jackpot games from leading providers including NetEnt, Microgaming, Evolution, Pragmatic Play, Betsoft, ELK Studios, Yggdrasil, Quickspin, BGaming, Booming Games, Evoplay Entertainment, and many others. Our JeetCity games library also features a dedicated Live Casino section powered by Evolution, where you can enjoy live blackjack, live roulette, live dealer games, and more.

Certain game providers and titles are subject to regional restrictions. For example, NetEnt games are not available in Australia, Belgium, France, Spain, the UK, USA, and other jurisdictions. Play'n GO and Pragmatic Play titles are not available in Sweden. Amatic games are restricted in Australia, Austria, Estonia, Greece, and the USA. NYX titles are not available in Canada. Microgaming is blocked in the USA, UK, France, Australia, and other markets. Additional per-title restrictions apply to specific games including Planet of the Apes, Vikings, Narcos, Street Fighter, and others.

4. Deposits and Payment Methods

4.1 Accepted Currencies

We accept the following currencies on our platform: EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX. The internal operating currency of our website is EUR. Cryptocurrency transactions are converted at real-time Coinbase Converter rates at the moment of the transaction. Crypto-to-fiat exchanges are not supported.

4.2 JeetCity Deposit Process

Our JeetCity payment methods include Visa, Mastercard, Bitcoin, Skrill, Neteller, ecoPayz, Paysafecard, Jetonbank, MiFinity, Trustly, Interac, iDebit, Instadebit, Bank Transfer, eZeeWallet, Sofort, and more — over 20 deposit options in total. The minimum deposit is €20 or equivalent (AUD/CAD/NZD 30; NOK 200; INR 1,700). All deposits are processed immediately and free of charge on our side. Deposits must originate from a payment account registered in the player's own name. BTC players must complete ID verification before depositing or wagering.

5. Withdrawals

5.1 JeetCity Withdrawal Process

Our payments department processes all withdrawal requests within 48 hours. Actual JeetCity withdrawal time depends on the chosen payment method and may take up to 5 business days. In most cases, funds are transferred immediately after payment is initiated, but some methods may take up to 7 working days. Bank Transfer payouts are processed within 3 banking days. Players frequently ask about JeetCity withdrawal time — please note that your phone number must be verified before you can submit a withdrawal request.

5.2 JeetCity Minimum Withdrawal and Limits

Our JeetCity minimum withdrawal thresholds are as follows:

• EUR 50 / USD 50 / CAD 75 / AUD 75 / NZD 75 / NOK 500
• USDT 57.19 / BTC 0.0009 / ETH 0.0319 / LTC 1.2835 / BNB 0.0996 / USDC 57.16

Our JeetCity withdrawal limit schedule is as follows: daily — €5,000; weekly — €10,000; monthly — €20,000 (EUR equivalents; other currencies apply proportional limits). VIP Citizen tier players enjoy a daily withdrawal limit of up to €10,000. All progressive jackpot wins are paid in full, without limit. Where a single request exceeds a payment system's ceiling, it is paid in instalments.

5.3 KYC and Verification

We may request KYC documentation at any time during the JeetCity withdrawal process, even if you have previously submitted documents. If we are unable to reach you by email or phone within two weeks of your withdrawal request, your account may be locked and the withdrawal cancelled. Winnings may be confiscated if full KYC documentation is not provided within 40 days.

6. Bonuses and Promotions

6.1 JeetCity Welcome Bonus

Our JeetCity welcome bonus consists of a three-part package for new players. The JeetCity first deposit bonus gives you 100% up to $7,500 plus 100 free spins on Fruit Million (BGaming), credited automatically. The second deposit offers 75% up to $1,500 plus 50 free spins on Gold Rush with Johnny Cash (BGaming) — use JeetCity promo code JEET75. The third deposit gives 50% up to $1,000 plus 30 free spins on Sugar Rush 1000 (Pragmatic) — use JeetCity bonus code JEET50.

A High Roller option is also available: deposit AUD 375 / EUR 250 or more to receive 125% up to AUD 7,500 / EUR 5,000 plus 100 free spins on Gemhalla (BGaming). JeetCity wagering requirements for all welcome bonuses are set at 40x the combined deposit bonus and free-spin winnings. Bonuses are valid for 5 days. The maximum bet while wagering is $7.50, and the maximum cashout is 10x the bonus amount granted.

6.2 JeetCity Free Spins and Ongoing Promotions

At JeetCity Casino, we offer a range of recurring promotions for active players:

• Monday Spins (code MONDAY): 30–100 JeetCity free spins on Road 2 Riches (BGaming); 40x wagering, valid 5 days.
• Wednesday Bonus (code JOHNNY): 25–100 free spins on the Johnny Cash pokie; 40x wagering, valid 5 days.
• Crypto Bonus (code CRYPTO): 10% or 15% bonus on qualifying crypto deposits; 40x wagering, valid 3 days.
• VIP Tuesday Jewels, VIP Fortune Riches, VIP Weekend Triumph: exclusive offers for our VIP members.
• Game of the Month: up to 75 free spins on featured titles.
• Tournaments, Daily Riot, Lottery, and Missions are permanent site features available to all eligible players.

The maximum win from any deposit bonus, reload, or free-spin bonus is EUR 10,000 / AUD 15,000 / BTC 0.1779. The maximum win from non-deposit bonuses is EUR 50 / AUD 75. The maximum win from free-spin bonuses is EUR 100 / AUD 150. A bonus is automatically cancelled when the active balance drops to EUR 0.05 or equivalent.

7. JeetCity Loyalty Programme and VIP

Our JeetCity VIP and loyalty system rewards dedicated players with 25 levels across three tiers: Entry, Advanced, and Ultimate. Enrolment is automatic after your first deposit. Comp Points (CPs) are earned on real-money play in the Live and Pokies sections. JeetCity cashback rates and reward wagering requirements improve at higher tiers — from 40x wagering at Entry level down to just 5x at the top Ultimate levels.

Our VIP Club includes three tiers: Settler, Resident, and Citizen. JeetCity VIP Resident members receive 5% daily cashback, a dedicated VIP manager reachable by phone, weekly deposit bonuses, and birthday gifts. Citizen members receive 7% daily cashback, a daily withdrawal limit of up to €10,000, faster withdrawals, priority access to news, and personalised JeetCity promotions. Unclaimed status rewards must be requested from our support team within 30 days.

8. Responsible Gambling

Here at JeetCity Casino, we are committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session limits, cooling-off periods, and self-exclusion options. If you believe you may have a gambling problem, we encourage you to contact our support team or reach out to an independent gambling support organisation. We will cooperate fully with any responsible gambling requests and take appropriate action without delay.

9. Dormant Accounts

If your JeetCity account remains inactive — with no login or gameplay — for 12 consecutive months, we will apply a dormancy fee of €20 per month, deducted from your remaining balance. If the remaining balance is less than €20, the entire balance will be deducted. We recommend logging in and contacting our JeetCity customer support team at support@jeetcity.com if you wish to reactivate a dormant account.

10. Governing Language and Amendments

The official language of our website is English. Where any translation of these terms differs from the English version, the English version shall prevail. We reserve the right to amend these Terms and Conditions at any time. Continued use of our platform following any such amendment constitutes your acceptance of the updated terms. We will notify registered players of material changes via email or on-site notification. For any questions regarding these terms, please contact us at support@jeetcity.com — our JeetCity support team is available 24/7 via live chat.